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An
estate agency license is current for three years,
however to retain it's validity, the licensed 'mediator'
must complete further training courses to ensure they
are up to date with all the most recent laws governing
property in Portugal. Failure to comply can result in a
license being suspended or withdrawn.
An agent
can be suspended and can even have their license
withdrawn should they be reported for any wrong-doing.
Estate agents must have a 'complaints' book (livro de
reclamacões) within their offices. If you are
unhappy about any aspect of service from them, then you
are entitled to register your complaint within this
book, which will be forwarded to the governing body.
To
ensure impartiality estate agents in Portugal are, by
law, unable to buy and sell property. They can advertise
for sale a property which is deemed as their home
however.
Estate
agents can only charge fees to one party, which is
usually the seller. They must provide a contract of
'mediation' for the seller to sign outlining the cost of
services. This can be either a percentage of the sale
price or a fixed fee.
Licensed
estate agencies can only charge fees for either selling
a property or renting a property and cannot take receipt
of any other monies. |